Legal

Privacy Policy.

Last updated: May 2025

Who We Are

Pemberwick & Co. is a digital growth consultancy based in Connecticut, serving local service businesses across the US. We help small businesses grow their customer base, streamline their operations, and leverage the latest tools — including AI — to run more efficiently.

You can reach us at [email protected] or (203) 252-0213.

What Information We Collect

When you interact with our website or services, we may collect:

Your name, phone number, email address, and business details — submitted through our contact or lead capture forms.
Basic usage data collected automatically when you visit our site, such as page views, browser type, and referring URL.

We do not collect payment information directly. Any payments are handled by trusted third-party processors.

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and service requests.
Send SMS notifications related to your account and leads — only if you have opted in.
Improve our website and the services we offer.

We do not sell your data to third parties. Ever.

SMS Communications

If you submit a form on our website and consent to SMS, you may receive text messages from Pemberwick & Co. related to your account, leads, and service updates.

Message frequency varies based on your account activity.
Message and data rates may apply.
To opt out at any time, reply STOP to any message.
For help, reply HELP or contact [email protected].

How We Share Your Information

We do not sell or rent your information. We may share data with trusted service providers — such as Twilio for SMS delivery — solely to operate our services. These providers are contractually required to protect your data and may not use it for any other purpose.

Data Retention

We retain your information for as long as you are a client or as required by law. You may request deletion of your data at any time by contacting us directly.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us at [email protected].

Cookies

Our website may use basic cookies for analytics purposes. We do not use advertising or tracking cookies.

Changes to This Policy

We may update this policy from time to time. When we do, we'll update the date at the top of this page. Continued use of our site after changes means you accept the updated policy.

Contact

Questions about this policy? Reach us at:

Pemberwick & Co.
[email protected]
(203) 252-0213